� Important Notice
Account deletion is permanent and cannot be undone. Please read this page carefully before proceeding.
1. What Data Gets Deleted
1.1 Personal Account Data (Deleted)
- Profile Information: Name, email, profile picture from OAuth providers
- Account Settings: User preferences and dashboard settings
- Session Tokens: All active login sessions will be terminated
- Internal User ID: Database record linking your timestamps to your account
1.2 Blockchain Data (Permanent)
= Blockchain Records Cannot Be Deleted
Document hashes recorded on the Polygon blockchain are permanent and immutable by design. These records contain no personal information - only cryptographic hashes.
2. Account Deletion Request
=� Request Account Deletion
Fill out this form to request deletion of your EternalKeep account and personal data.
3. Processing Information
- Processing Time: Requests are processed within 30 days
- Confirmation: You will receive email confirmation when deletion is complete
- Blockchain Records: Remain on blockchain but become anonymous (no personal data)
- Payment Records: May be retained for legal compliance (typically 7 years)
4. Alternative Contact
You can also email us directly:
- Privacy Questions: privacy@eternalkeep.com
- Data Requests: data@eternalkeep.com
- General Support: support@eternalkeep.com
5. Your Rights
Under GDPR and similar privacy laws, you have the right to request deletion of your personal data. Due to blockchain technology's immutable nature, document hashes cannot be deleted but contain no personal information.
� Back to EternalKeepLast updated: September 7, 2024
For questions: privacy@eternalkeep.com